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Whether you have a question about a pizza oven, need help choosing patio furniture, or want to check on an order, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like outdoor kitchens or patio furniture sets may require freight delivery, and we will keep you informed throughout the process.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your shipment in real time. If you have not received tracking information within 3 business days, send us a message and we will look into it for you.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your outdoor space, please review our Return Policy page for complete details on how to start a return and what qualifies.
Can I exchange an item for a different model?
We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the next steps. Please refer to our Return Policy for full eligibility details.
How do I choose the right pizza oven or grill for my space?
Consider the size of your outdoor area, how often you plan to cook, and whether you prefer wood-fired flavor or the convenience of gas. Our product pages include detailed dimensions, fuel types, and cooking capacity to help you compare options side by side.
What materials are your outdoor kitchens and patio furniture made from?
Our collections feature materials like stainless steel, natural stone, powder-coated aluminum, and weather-resistant fabrics designed to hold up season after season. Each product page lists specific materials so you know exactly what you are investing in.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Owned and operated by Stonegarden Kitchens, we select products crafted from durable, weather-resistant materials.
Free Continental Shipping
Most orders ship free within the Continental U.S., with 30-Day Returns backed by our return policy.